Refund Policy

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all software licenses. If you are not satisfied with your purchase for any reason, you may request a full refund within 30 days of the purchase date.

Eligibility

Refunds may be requested when:

• The license key has not been used or activated
• You received the wrong product or a defective key
• Technical issues prevent activation (we will attempt to resolve first)

Refunds may not be available if the license has been activated or used, as digital products cannot be "returned" once delivered.

How to Request a Refund

Contact our support team at support@crackmart.com with your order details. Please include your order ID or email used for purchase. We will process your request within 5–7 business days.

Refund Processing

Approved refunds will be credited to the original payment method. Processing time may vary depending on your bank or payment provider, typically 5–10 business days.

Questions?

For any questions about our refund policy, please reach out to our Support team. We are here to help.